Hospital Policies
Appointment Policy:
We operate primarily by appointment; however in an effort to assist our clients and patients we do make every effort to accommodate walk-ins. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.
For your convenience, drop-off appointments are also available. A drop off means you could bring your pet in to the hospital in the morning and leave him/her with us for a few of hours. Usually we will ask you to admit your pet early in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, she will give you a call to go over the diagnosis and to give you discharge instructions.
For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.
Payment Policy
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, cash and personal checks.

We recommend looking into a policy from one of the many available companies. Pet insurance can literally be a lifesaver in a surgical or medical emergency and will greatly reduce the stress and burden on your family during this time. 


